Last updated: November 12, 2025
At Rkive.it, your memories are personal — and protecting them is our top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile app, and related services (collectively, “Rkive.it”).
By using Rkive.it, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Name, email address, and account login credentials
- Contact preferences or communication history
- Information you provide when you contact customer support
b. Content You Upload
- Photos, videos, audio files, recipes, and other personal media you choose to store on Rkive.it
- Metadata related to your uploaded content (e.g., file names, creation dates)
c. Usage and Technical Data
- Device information (browser type, operating system, IP address)
- Log and analytics data (how you use the app, pages visited, features used)
We collect this information directly from you or automatically through your use of the site.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain your Rkive.it account
- Securely store and organize your digital files
- Improve our website and app experience
- Communicate with you (such as sending updates, security alerts, or support messages)
- Ensure compliance with legal obligations
We do not sell your personal information.
3. How We Protect Your Data
We use encryption, secure servers, and access controls to protect your information. All data transfers between your device and our servers are encrypted using SSL/TLS technology.
Although no digital system is completely secure, we continuously monitor and update our security measures to protect your data.
4. Sharing Your Information
We only share your information in the following cases:
- With trusted service providers who assist us in running our platform (e.g., cloud hosting, analytics)
- If required by law or to respond to valid legal requests
- When you choose to share files, recipes, or media links with family or friends
Our partners are contractually required to handle your information securely and only for the intended purpose.
5. Your Privacy Rights (U.S. & CCPA)
If you are a U.S. resident, especially a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and other applicable laws. You have the right to:
- Request access to the personal data we hold about you
- Request deletion of your personal data
- Opt out of any data sharing (we currently do not sell data)
- Request information about how your data is collected and used
To exercise your rights, please contact us at info@rkive.it.com. We will verify your identity before processing any requests.
6. Data Retention
We keep your personal information only as long as necessary to provide Rkive.it services or comply with legal obligations. When you delete your account, your content and personal data are permanently removed from our active systems within a reasonable period.
7. Children’s Privacy
Rkive.it is family-focused but not directed toward children under 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will promptly delete it.
8. Changes to This Privacy Policy
We may occasionally update this policy to reflect new features, services, or legal requirements. When we do, we’ll post the updated date at the top and, for significant changes, notify you via email or in-app notice.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: